Our Blog

Level Homes Louisiana Honored with two Customer Service Awards

March 13, 2017 2:22 pm Published by Leave your thoughts

Baton Rouge, La. – PRWeb – Mar 9, 2017 — With homebuyers’ needs always at the forefront, Level Homes Louisiana has been honored with two major awards for customer service.

Level Homes – a leading homebuilder in Baton Rouge and other cities across Louisiana – was awarded Highest Distinction in Customer Satisfaction in the Builder Partnerships Achievement Award for Customer Satisfaction.

The builder also received the 2017 Guildmaster Award from GuildQuality for demonstrating exceptional customer service within the residential construction industry.

“At Level Homes, customer satisfaction is the foundation of everything we do,” said Todd Waguespack, Managing Partner for Level Homes. “It’s one of the reasons that Builder Magazine recognized Level Homes as the Fastest Growing ‘Next 100’ Builder in the United States in 2016.”

The Builder Partnerships Achievement Award for Customer Satisfaction is earned by builders across the nation who achieve a benchmark of satisfaction, giving homebuyers a true measure of the company’s quality.

“In these days of increasing demand for homes, builders must be focused on customer satisfaction, and the best builders are,” says Monica Wheaton, CEO of Builder Partnerships. “The Builder Partnerships Achievement Award for Customer Satisfaction recognizes those companies that have high standards, company culture, and processes in place to deliver what is most important to homebuyers — quality construction and a great buying experience. Level Homes certainly fits that bill.”

Builder Partnerships assembled an Evaluation Committee comprised of industry experts who conducted an independent customer satisfaction measurement available to all builders. To be considered for recognition, at least 88% of homebuyers needed to be willing to refer a builder to family and friends. In a subsequent review of each builder’s processes by Builder Partnerships, only builders who scored at least 100 points earned Highest Distinction.

For demonstrating exceptional customer service within the residential construction industry, Level Homes was also awarded the 2017 Guildmaster Award from GuildQuality. The award recognizes and celebrates homebuilding, remodeling, and contracting professionals who demonstrate the highest level of customer service within the U.S. and Canada.

“Level Homes was proud to achieve a recommendation rate of more than 90 percent from our homebuyers surveyed by GuildQuality,” Waguespack said. “It’s an honor to be recognized by the independent professionals at GuildQuality for consistently delivering superior customer care.”

To determine winners, GuildQuality reviewed thousands of customer surveys and considered two primary metrics: the percentage of customers stating they would recommend the business to a friend and the percentage of customers who responded. Awards were granted to companies who achieved a recommendation rate of 90 percent or above.

Founded in 2000, Level Homes builds homes in Baton Rouge, La., and other leading markets in Louisiana, as well as in the Raleigh, N.C., area. In 2015, Level Homes was recognized as a Top 200 Builder in the nation and named the fastest growing Next 100 builder in the United States by Builder Magazine.

To learn more about the Builder Partnerships Achievement Awards, please visit https://builderpartnerships.com/.

For more information on the Guildmaster Awards from GuildQuality, please visit https://www.guildquality.com/.

To learn more about Level Homes, its award-winning new homes and communities and the company’s unique approach to building “Life. Style. Home.” please visit http://www.levelhomeslifestyle.com/.

Categorised in: , , ,

This post was written by Level Homes

Have Questions? Ask Us

I’m here to help you in any way possible. Here are just a few ways:

  • I can answer Financing questions.
  • Provide info on our building process.
  • Connect you with our Sales team.
  • Talk more about Level Homes.
Louisiana    North Carolina
Choose Your Location


Communities   •   Available Homes   •   Home Designs

North Carolina

Communities   •   Available Homes   •   Home Designs
  • I want to thank you for all your effort and making this house purchase a good experience. I will spread good words for Level Homes and wish you the very best - Thanks, Huei-Chen Lao
  • When my husband and I started looking for a new house, we were blown away by the quality and value Level Homes offered. From start to finish, the team worked with us to ensure we ended up with our dream home. We couldn’t have asked for a more professional, hardworking and kind group of people to help us navigate the building process. - Courtney Tidwell
  • About three years ago, I showed a Level home for the first time and both my client and I were amazed, not only with the home, but with their process and service! Since then, I've sold nine new Level Homes, including one to myself! My family couldn't be any happier with our home! - Kyle C. Petersen ABR, GRI, SRS, REALTOR
  • "We are happy to know even after closing and in our new home; that the customer care specialist Melissa LaCroix is checking on us to see how we are doing. We are looking forward to referring more family and friends to Level homes to build their dream home!"
  • "We couldn't have been more pleased with Alicia, Melissa, Jim and Bubba. They were great throughout the process and were extremely friendly, professional, and helpful. They followed up on any communication we sent and worked to correct any mistakes or issues. You should be very proud to have such amazing."
  • "We moved to Americana in 2015, and we haven't looked back. Level Homes makes the building process so easy. You just pick the level of upgrades you want around the house when you pick your colors, appliances and fixtures. Their professional interior design team takes all the stress away. You know your new home will look fantastic. We have already experienced its vision for genuine community as a place where we know and enjoy our neighbors. Within walking distance are the YMCA, a dog park, and Walk-Ons, with many more conveniences on the way. Americana is a great place to live. Thanks Level Homes!" - Jack M. Owens Jr. DDS
  • "When I first saw the Copper Mill subdivision, I knew I wanted to live there. I was in the market for another home and I immediately searched in Copper Mill. I learned about Level Homes and they made my dreams come true. The service from everyone was timely and professional. The feeling is one of a family. Most importantly, I'm in love with my beautiful home!" - Tiffany Beshears
  • "Through the years, our team has confidently recommended Level Homes for its outstanding Quality of Construction. We know that our buyers will have a wide variety of gorgeous selections as they design their home as well as, receive top notch service from one of Baton Rouge's best home builders!" - Lizzie Blair-Benzer and Robin Deshotels, Team leaders and owners of The Red Door Group